Feeds in communities are dedicated networks where your organization's users can engage around news updates, learning content and other information that is relevant to share across teams and locations.
A Community feed supports interactions similar to social media like Facebook and shows/ranks posts for the users based on activity, updates, etc.
By default, all active users have access to the organization's main Community feed.
A feed enables you to:
Ensure information is activated and shared within the organization.
Create a knowledge sharing culture, facilitating topic discussions, and promoting subject matter experts.
Quickly collect feedback from learners.
When a post is made to the community feed users will be able to see basic details for the poster. This includes the poster's direct manager, email address, last seen date, and profile creation date.
What is the logic feeds?
As a user, the posts shown in a Community feed are based on a set of factors:
Engagement rate
Posts with more comments and reactions will show up higher than posts with less.
Time of posting
Newer posts will show up higher than older posts. Time decay is applied where the score decreases as the post ages.
Updates
Post updates and edits will boost a post's score. Updates may also include new comments and reactions.
The engagement rate has the most impact on the ranking, and a comment will score twice as much as a reaction.
The score of each post is continuously calculated, which means that every time a user loads the Feed, the score will be recalculated.