Overview
With Employee Communication you will increase the engagement and information sharing in the organization.
One of the key elements is the use of the mobile app with notifications.
How notification works
Users with Employee Communication will receive push notifications when there is new activity. The user will get no email notifications triggered from activities within Employee Communication, like the Community feeds or Messages.
In general, activities related to the Employee Communication features are only notified through mobile notifications from the app, there are no notifications visible when users access via desktop.
As a user with the mobile app installed, you will receive a push notification in the event of:
New post created in a community feed (unless you have muted the feed)
Someone added a comment to your post
Someone liked or reacted to your post
Someone liked or reacted to your comment
Someone replied to your comment
Someone mentioned you in a community feed
You received a new message 1-1 or in a group chat
You were mentioned in a message
How to manage mobile push notifications
Since the updates within Employee Communication are only pushed through notifications, we recommend you keep all types of notifications enabled.
In case you want to customize which notifications you receive, press the notification icon (the small bell) at the top right.
Here you get the option to Mark all notifications as read to clear the notification count.
To manage notifications, press the flight wheel.
Now, you can select which type of notifications you would like to enable/disable in the mobile app going forward.
You can also manage notifications from the eloomi app in your notifications settings on your smartphone and enable/disable notifications from the eloomi app in general, and depending on your smartphone change the format of notifications.
In case of any questions or concerns, feel free to reach out to our Support Team via the Support Hub