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Course Reporting

This article covers the reporting aspects for Courses.

Nick Thayer avatar
Written by Nick Thayer
Updated over a week ago

Where can I find Course reporting?

You can find Course reporting via Reports > Courses. Clicking it will bring you to this page:

Here you can immediately see:

  1. Total Courses

    1. How many courses are assigned to users on the platform

  2. Average courses per user

    1. The average amount of course per user

  3. Views this month

    1. How many courses have been viewed by the company this month

  4. Total views

    1. How many courses have been viewed by the company overall.

  5. Total Courses (graph)

    1. The total courses on the platform over the 12 months. Scrolling over the dots will provide additional insight/the exact number.

  6. Monthly views (graph)

    1. Monthly views YTD; this breaks down the amount of views the courses had per month over 12 months.

Further down, we can see the list of courses:

Above the courses we can see there are columns for:

  1. Title

    1. Title of the course

  2. Assigned

    1. How many users the course is assigned to

  3. Completed

    1. The % of users assigned who completed the course

  4. Views

    1. How many views the course has

  5. Certification

    1. If the course has a certification or not
      ​

Additionally, there is the option to search and download a report to Excel right above the columns.

Take note that the time will be displayed in UTC format when exported to Excel. This ensures standardized time representation, maintaining accuracy and consistency for a seamless understanding of the data.

Individual Reporting

Clicking any of the courses will bring you to the individual reporting page for the specific course, rather than an overview.

Here you will see a breakdown similar to the previous page, with the addition of a couple of areas:

  1. Assigned Users

    1. How many users are assigned

  2. Users in progress

    1. How many users are in progress

  3. Users completed

    1. The number of users who have completed the course

  4. Completion

    1. The % of users who have completed the course

  5. Activity

    1. Devices - Shows the type of device the learning was completed on in a graph

    2. Views - Shows the views that the course has over 12 months.

  6. Quiz & Knowledge Tests

    1. Avg score on first attempt - shows the average score that the user achieves on their first attempt on either quizzes and/or knowledge tests

    2. Avg time to completion - shows the average time that a user takes to complete the quiz/knowledge test.

    3. Avg attempts until completion - shows the average amount of attempts it takes for a user to complete the quiz/knowledge test.

    4. Users completed - Shows the % of users who completed this as well as the amount of users completed vs the amount assigned.

    5. Full Report - You can read more about quiz insights here: How to Use Quizzes

Users

The Users area shows who is assigned the course. You are also able to search, download a report, filter, and change the Focus mode to focus the reporting data on either:

  1. Learning (General/overview of the whole course)

  2. Certifications (Focuses on issued certificates)

  3. Quiz & Knowledge (Focuses on Quiz data)

Clicking on any of the names will bring you to an even more personalized report for that user. This page will show all reporting data for all Courses, Playlists, and Events that a user is assigned to. (For the sake of the article, we will only be covering the Courses reporting area for a user.)

Here you will see an array of data:

  1. Completed Courses

    1. The amount of courses completed vs the amount assigned.

  2. Required Completion

    1. The number of courses that are required and completed.

  3. Optional Completion

    1. The number of courses that are optional and completed.

  4. Time Spent

    1. Time spent on completing courses overall.

  5. Monthly Views

    1. Amount of courses viewed over 12 months.

  6. Courses (Graph)

    1. This is a graph that depicts the number of courses Completed (Green), In Progress (Yellow), and Not Started (Grey).

  7. Courses (Assigned)

    1. This shows all the courses that are assigned to the user. Clicking any of these will bring you back to the course reporting overview for that course.

Similar to before, the columns are all labeled:

  1. Title

    1. The title/name of the course

  2. Status

    1. The status of the course

  3. Deadline

    1. If the course has a deadline or not

  4. Required

    1. If the course is required to be completed or not

Also, there is the ability to Search, Download a report, filter, and change the Focus mode from either:

  1. Learning (General/overview of the whole course)

  2. Certifications (Focuses on issued certificates)

Skills

At the very bottom of the page, there is the Skills area.


Here you can see the skills that the user you are viewing either Wants, Has, or is already a Business Title. The Skills area is broken down into a few columns:

  1. Skill

    1. Name of skill

  2. Status

    1. Status of the skill

  3. Courses

    1. How many courses have this skill

  4. Completion %

    1. Completion % of the course that has the skill the user wants

Additionally, we can Sort and Filter by:
​

  1. Sort

    1. Skill

    2. Courses

    3. Completion %

  2. Filter

    1. Type

      1. Hard

      2. Soft

      3. Certificate

    2. User Relationship

      1. Via Business Title

      2. I have

      3. I want

Learning Records Settings

When a user is assigned learning via a Group, and they are removed from that Group, the user will per default lose access and reporting data regarding the completed, started, and assigned learning items.

You can change the settings and enable learning records to follow the user, regardless of their Group!

To enable this, first, you must navigate to Admin > Settings > Reporting

Here, you will see the option to Keep Learning Records when user is removed from a Group. Clicking the drop-down will show you these options:

  1. Only completed learning

    1. Will keep records for only completed learning items, started and in-progress learnings will drop off and not be visible in reporting.

  2. Both started and completed learning

    1. Both started and completed learning items will move over with the user.

  3. All learning ever assigned

    1. All learning items ever assigned, in progress, or completed, will move over with the user.

  4. No records are kept

    1. Nothing is kept

Depending on the option you choose, the reporting data will reflect this, but only when the user is removed from a group and/or added to another group.

Please note: The learner records settings will affect the activities going forward and will not include learning from before the setting was changed.

If you have any questions or concerns, please don't hesitate to reach out to eloomi support via our Support Hub

Related Articles
How to Use Reports to Get Insights
How to Use Quizzes
User Reporting
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