Survey Reporting
You have the option of viewing the survey results on the screen or downloading the results in a report.
See answers
To see the survey results on the screen, navigate to Admin > Surveys, find the Survey > then click the three (...) dots. From there choose see answers.
This will give you a visual presentation of the survey results. For open text answers, you are also able to search for keywords.
Download report
You can download a report for the Survey by navigating to Admin > Surveys, finding the Survey > then clicking the three (...) dots. From there you will see the option to download a report.
This will download an Excel file with the following details:
User ID
ID of the user who submitted a Survey response
Email
Email of the user who submitted a Survey response
User name
Name of the user who submitted a Survey response
Survey ID
ID of the Survey
Survey name
Name of the Survey
Survey submitted at
Data that the Survey was submitted
Question ID
ID of the question in the Survey
Question type
Type of question in the Survey (OpenText, MultiChoice, RatingScale)
Is required?
Was the Survey required?
Question text
Text in the question
Question description
Questions description from the Survey
Option name
The option that was chosen in the Survey's name
Answer
Answer to the question
Anonymous Answers
With the option to keep answers anonymous on Surveys, this will also reflect in reporting, so that users' data will stay hidden. In both the reporting section and the Excel report, their data will still show as anonymous.
Anonymity in Reports: In the reporting section, the identity of respondents is hidden, showing "Anonymous" with a default avatar image.
Excel Report Adjustments: In Excel exports, the "User ID" and "Email" columns will be empty, and the "User Name" column will be labeled "Anonymous."
If you encounter any sort of challenges or have any questions, please feel free to reach out to eloomi support via our Chat Team at the bottom right of this page, or our Help Desk team at support@eloomi.com