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How the Manager Role Works on eloomi Infinite
How the Manager Role Works on eloomi Infinite

This article reviews the new Manager role and some features that come with it.

Nick Thayer avatar
Written by Nick Thayer
Updated over a week ago

What is the Manager Role?


Managers on eloomi Infinite are similar to admins because they have additional capabilities compared to regular users on the platform. Managers can have a dedicated page or "space" to get insights into the groups of employees they are responsible for and assign courses to them.

For a user to become a manager, he or she must be added as a manager of a new or existing group.


Enabling the Manager Role


Navigate to: Admin > Organization and click Groups.

Create a new group or select an existing one and then add the user (manager) under the Report Rights field:

Once you have added the manager and have left the page, the Manager tab will appear at the top of the platform for the manager.

You are also able to set a Direct Manager for a user in the Relationships area while editing a user. Once enabled as a Direct Manager, the Manager will access the Manager Space and the functionality for the specific user within Learning.


Manager Space


When the manager clicks on the Manager tab, he or she will be taken to this page, which shows an overview of the group(s) that he or she is responsible for:

When managers click on any group, they will be taken to a page containing completion insights for the users they are responsible for. And just like an admin, they will also be able to assign courses to them:


Conversations and Learning


With the new Manager space, we have introduced the Conversations and Learning views:

Within the Conversations view, you are able to set up meetings with your employees directly.


You can find a more in-depth review of Conversations here: Click Me!


Learning View


With the Learning View, you are able to view each user that you are the manager of. Within this view, you can see the topics that all the users are interested in and the percentage of completed courses:

You are able to see a more thorough view of the user's learning that they are assigned by clicking on them:

Here you can see the full analysis of the user. From the number of courses and playlists assigned, how many of them they have completed, required completion, and much more!

You are also able to switch between focus modes to gather data more catered toward either their learning data or the modules that issued certificates. This will allow for a more detailed review of the user's data and what they are working on.

Towards the bottom of the screen, you will see the Skills section:

Here you will see all the skills that your team either possesses or would like to acquire. These skills are pulled directly from the courses that they are assigned to, and provide a live view of your team's valuable skillset. It also shows the status of the skills (If they have them, want them, or if they are just business titles), the number of courses that are assigned to your team with that skill, and the completion % for that module within your team.

Clicking the Events Tab will show the Events assigned to the user.

On this page you can see:

  • Total Assigned Events - The number of events assigned to the user

  • Future Sessions - How many events are coming up for that user

  • Completed Sessions - The number of events completed by the user

  • Needs Your Enrollment - The number of events that need Manager approval for enrollment.

You can also see the Event name, the enrollment status, and the completion status of the event.

You also have the option to download a report for the user which provides details regarding their Events. In the report you will see:

  • Title of the event

  • Next Session

  • Number of Sessions

  • If the user is enrolled or not

  • The Status of the event

You can find the download button in the events tab next to the Filter and Search options:


Conversations View


In the Conversations view, you are able to see the groups you are a part of, the users who are in the groups, and your upcoming conversations:

Starting with the left side of the screen, you will see all of your groups. Upon clicking them, you will see the users who are in the group and are even able to search within the group from that menu!

In the center of the page, you will see the members of the group, the members who require attention, and any upcoming conversations with your team members:

All of the users who require attention are the users who will need to be scheduled with a conversation soon. Any users who have not been scheduled for a conversation, and have not had one in over a month will be marked as "Requires attention".

Clicking on the users will bring up this menu:

From here you can see whom the conversation is with, set the title of the conversation, set the date, time, and whether it repeats or not, as well as if it should automatically close.

Clicking on any of the users in the list of members will bring you to this page:

This will provide a breakdown of the user's next and past conversations. Clicking on any of the past conversations will show the conversations agenda, and what was talked about. You can also share notes, and edit things if you need:


For more help or if you have any questions or concerns, please visit our support hub or email us at support@eloomi.com.

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