As part of our White labeling efforts, we are now happy to introduce the ability for customers to set a Custom URL through your eloomi Infinite environment.

By default, all customer environments are created as a sub-domain, for example, customer.eloomi.io. However, by creating a Custom URL you are able to set a redirect with your own company name domain, for example: customer.learningacademy.com

To get started, navigate to Admin > Settings > Domains while logged in to eloomi as an Administrator

Step 1: Click on Add Domain, here you are able to enter a domain name that your company owns and will want to be used for your eloomi environment

Step 2: Click the blue Add Domain button to see the next step in the Custom URL setup process. You will be asked to configure DNS settings from your domain hosting provider

Step 3: Click on Verify DNS record

You can see an overview of all domains for your eloomi platform by navigating to Admin > Settings > Domains

You can add multiple custom domains but can only have one eloomi URL. In case you require another eloomi URL please reach out directly to support@eloomi.com

Your eloomi domain will still be available as a Standard even after setting up a custom domain and can be used to log in to the eloomi App.

Your eloomi domain (eloomi platform URL) is automatically set as a Primary domain. However, you can manage this by clicking the 3 dots and setting a custom domain as the Primary domain.

This will ensure all links generated through mail notifications are redirected to the Primary / Custom Domain.