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How to Create People without Email Addresses
How to Create People without Email Addresses

This article briefly covers the process behind creating a user without an email address.

Nick Thayer avatar
Written by Nick Thayer
Updated over a week ago

What Is the Purpose and How Do I Use It?


With this feature, people can be added to a company without having a company email address.

To use this feature, you will first need to log in as an administrator and head over to Admin > Organization. Once done, click New to create a new user.

Next, you will need to add a first and last name for the user and then scroll down to the Account and Password section:

Here, you will need to create a unique account ID for the new user - this will act as their username. The account ID must be at least 3 characters (maximum 250).

Next to the Account ID field is the Temporary password field. Here, you can set a password of your choice as long as it meets the following criteria:

  1. At least 8 characters

  2. Upper & lowercase letters

  3. At least one number

Conveniently, you can click on the Generate button to automatically generate a strong password that meets the above criteria.

Note: the password that is set here is temporary and thus will be changed by the user when he or she logs in for the first time.

Alright, once you have created the credentials, you will need to send them to the user.

After sending them, click Add user then click Activate.


Logging in without an Email


Once you provide the login credentials, the user will need to access the platform.

Here, they will see the login page:

Once their login credentials have been entered, they will be prompted to create a new password:

Once done, they will be automatically logged in.

Violà! The user now has an account tied to a username instead of an email address.


In case of any questions or concerns, please feel free to reach out to the eloomi support team via the eloomi Support Hub.

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