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How to Use the Content Store

This article briefly covers the Content Store and how to use it on eloomi Infinite.

Written by Zaheer Haral

The Content Store


Disclaimer: Importing Content from the Content Store is a paid feature!

The Content Store is a database of almost 75,000 Courses that you can access on your eloomi Infinite platform all with the touch of a single button. These Courses range from web design, cybersecurity, customer support skills to crane safety on a construction site. There is something for everyone!

The Content Store can be accessed by navigating to: Admin > Learning > Courses > Content Store:

Clicking on the Content Store button will bring you to this screen:

When opening the Content Store, you automatically arrive in the Explore area within the left side navigation panel, which allows you to begin searching the Go1 database for Content.

From here, you can search for Key words as well as filter on Topics, Duration, Content type and more!


Importing Courses from the Content Store


To be able to import Courses from the Content Store, you must first purchase a Content plan. You can read more about that here.

Once you have a Content plan, the steps are easy.

  1. Navigate to: Admin > Learning > Courses > Content Store. Once there, click any Courses you wish to import from within the Explore area:

  2. Here, you will see the option to Preview as well as Import the Course. Additionally, you can read the Description as well as see the Details, Topics and Skills attached to the Course.


Importing a Learning plan from the Content Store


Importing a Learning plan is very similar to importing a Course, except it automatically pulls and creates a Learning plan with multiple Courses.

Within the Explore area of the Content Store, you first have to open the Content type option. Here, you must select Learning plan to filter for this specific Learning type:

Here, you can see a large number of already curated and put together Learning plans. Clicking a Learning plan will bring you into its overview with Details, Topics and Skills, scroll down and you can see the Description, as well as an overview of what Courses are included.

If you only wish to import select Courses from the Learning plan, you can click the checkbox of those Courses and click Import:

When importing a whole Learning Plan, click Import at the top, and you will see the following:

Here, you can choose to import the Categories & Topics with the Learning plan, and allow the Courses to be open for Self-Enrollment and/or Open for Manager Enrollment. Select your desired settings, then click Import.

Within a few minutes, the Courses and Learning plan will be available for assignment under Admin > Learning.

Important: If you see the Get Access button instead of the Import button, this means that you do not have a Content Store plan. Clicking the Get Access button will provide you with a rundown of what is included in the plan, how much it is, and the option to get in touch with our team via chat.


Managing your Learning Library & Plan


Admins can manage imported Content as well as their Plan in a dedicated Library view that provides a centralized view of currently imported Content and offers the following information:

  • Number of active assignments

  • Import date

  • Imported by

  • Current Course status

This view allows Admins to easily identify which Courses are available within their Library. Archived and Retired Content is not displayed in the Library.

To access the Library, navigate to Admin > Learning > Courses > Content Store > Library:

Within the Content Store, Admins are provided with real time visibility into Plan usage directly within the left side navigation panel.

Content Plans are designed to manage the amount of Content actively available in your Learning Library while maintaining flexibility to add, archive and replace Content as learning needs evolve.

Depending on your subscription, you will have one of the following Plan Tiers:

  • 25 Courses

  • 50 Courses

  • Unlimited

If you are on an unlimited plan, you can import Content without restrictions.

The usage widget displays your Plan subscription tier including the Current Content Count and a visual progress bar, representing the usage against the Plan's limit. This information will update automatically whenever Content is imported, archived or restored.


Archiving Content


Archiving Content allows Admins to free up Plan capacity while preserving Learner reporting data.

When a Course is archived:

  • It is unavailable for new assignments

  • It is no longer available to assigned Learners

  • Historical completions and reporting data remain intact

  • The associated Plan slot becomes available for future imports

Admins can archive a Course either from within the Content Store or from the Admin > Learning space directly. Simply locate the Course and click the three dots (...) when hovering over the Course and select Archive.

Archiving the Course will remove it from the Content Store Library, and the Plan usage count will update automatically.

If ever necessary, Admins can restore Archived Courses at any time provided a Plan slot is available.

IMPORTANT: Unarchiving a Course restores it to Active status and causes it to once again occupy a Plan slot.

To restore an Archived Course, the workflow is the exact same as for Archiving a Course, simply locate the Archived Course and select Unarchive.

If your Plan has available capacity, the Course will immediately return to Active status and appear in the Content Store Library. However, if the Plan limit has already been reached, the Admin will be prompted to free up capacity by archiving another imported Course before attempting the restore again.


Swapping Content


In the event that a new Course import will exceed your Plan limit, a Content Replacement workflow will be initiated to allow the Admin to swap out Content. Rather than blocking the import entirely, Admins get an option to select an existing imported Course to archive and replace with the newly selected Course.

The Replacement workflow triggers a notification banner in the right side panel when an Admin attempts to import Content near or at the Plan limit. A yellow banner illustrates the Plan limit is almost reached, while a red banner illustrates the Plan is at the limit.

Along with the notification banner, the side panel also illustrates visibility into the current Plan usage as well as a Manage library button allowing direct access to the Library. From here, the Admin will see a list of imported Content available for replacement sorted by number of assignments (fewest first), to help identify candidates with lower usage for replacement.

The Admin can use the search field to find a Course by name to replace. Once identified, simply select the Course for replacement and confirm by clicking Swap & import.

IMPORTANT: Historical learner progress and completion records are preserved when a Course is archived as part of a Replacement workflow.

After the replacement is completed, the archived Course is removed from Active use, and the newly imported Course becomes immediately available. Plan usage remains within your Plan allowance.


Content Retirement & Replacement


Content Replacements introduces a structured, in‑place workflow for replacing retired Go1 Courses without disrupting existing Learner assignments or Admin configurations.

To find what Content is retiring soon, first navigate to Admin > Learning > Content Store, and from there select Retirements in the left sidebar.

Here, you can see the list of Courses retiring soon in the Pending menu. In this menu you can see the following columns:

  1. Content

    1. Name of the Course expiring soon

  2. Status

    1. If the Course is Expired or Expiring soon

  3. Assignments

    1. How many Learners are assigned to the Course

  4. Certification

    1. Will be grey if no certificate is attached, and a blue tick if a Certificate is attached

  5. Impact

    1. There are 4 levels of impact depending on the amount of Learners assigned:

      1. Low

      2. Medium

      3. High

      4. Critical

The Retired Courses are always sorted in order of highest impact to lowest impact. With any Courses with a lot of assignments, required assignments, or upcoming deadlines appearing at the top of the list, and Courses without at the bottom.

However, you do still have the option to apply additional filters:

You can filter for:

  1. Certification (Yes/No)

    1. If the Course has a Certificate attached.

  2. Requirement (Required/Optional)

    1. If the Course is Required or Optional for a Learner to complete.

  3. Impact Level

    1. Low, Medium, High, or Critical

  4. Retirement Timeline

    1. Pick a date (specific date)

    2. Next 7 days

    3. Next 14 days

    4. Next 30 days

By hovering over any Course that has yet to Retire, you can click to Replace. You can also choose to Dismiss the replacement, and let the Course retire without a replacement Course.

Upon clicking to Replace the Course, this menu will appear. Here, you are provided with a list of Suggested alternatives for retirement Courses based on how similar they are to the retired Course. If none of them match your needs, you can also search through any other Courses from Go1 in the Available courses list.


Select a Course and click Replace. You will then be brought to the following menu:

Verify that the details are correct, and select Confirm. Once you complete the replacement, the Course will appear in the Resolved tab in the Retirements menu.

Here, it will display the original Course, the Replacement Course, the amount of assignments, and who handled the replacement.


Additionally, by clicking the three dots (...) when hovering over the Replacement or by clicking the button next to the search icon, you can open an Activity Log. This will show you the Retirement history with more details on who replaced what, and when.

You can also export the log directly from this menu as an excel file containing the following information:

  1. Course id

  2. Original title

  3. Replacement title

  4. Action taken

  5. Processed by

  6. Processed at (UTC)

If you have any questions or concerns, please feel free to reach out to the eloomi support team via the eloomi Support Hub.

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