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Supported file formats and limitations

This article provides an overview of the supported content types and current limitations when creating posts and comments in Communities.

Written by Cille Pedersen

Supported formats for posts


When creating a post, you can add text, images, videos, files, or polls. The supported formats and limitations for each content type are outlined below.

Text

  • Max 20,000 characters

Images

Supported formats: JPG, JPEG, and PNG

  • Maximum file size: 1 GB per image

  • Maximum 10 images per post

Video

Supported formats: 3gp, avi, f4v, flv, m4v, mov, mp4, ogv, 3g2, wmv, vob, webm, and mkv

  • Maximum file size: 1 GB

  • Maximum duration: 2 hours

Files

Examples of supported file types include .pdf, .doc, and .xlsx.

  • Maximum 10 files per post

Poll

Polls support both single-choice and multiple-choice questions and can be configured with a closing deadline.

  • Question: Maximum 500 characters

  • Answer option: Maximum 200 characters

  • Number of answer options: Minimum 2, maximum 10


Supported formats for comments


Comments support text and images.

Text

  • Maximum length: 20,000 characters

Images

Supported formats: JPG, JPEG, and PNG

  • Maximum file size: 1 GB per image

  • Maximum 10 images per comment

Comments do not support:

  • Videos

  • Polls

  • Files

  • Categories

In case of any questions or concerns, feel free to reach out to our Support Team via the Support Hub

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