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Supported file formats and limitations

This article provides an overview of the supported content types and current limitations when creating posts and comments in Communities.

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Written by Cille Pedersen

Supported formats for posts


When creating a post, you can add text, images, videos, files, or polls. The supported formats and limitations for each content type are outlined below.

Text

  • Max 20,000 characters

Images

Supported formats: JPG, JPEG, and PNG

  • Maximum file size: 1 GB per image

  • Maximum 10 images per post

Video

Supported formats: 3gp, avi, f4v, flv, m4v, mov, mp4, ogv, 3g2, wmv, vob, webm, and mkv

  • Maximum file size: 1 GB

  • Maximum duration: 2 hours

Files

Examples of supported file types include .pdf, .doc, and .xlsx.

  • Maximum 10 files per post

Poll

Polls support both single-choice and multiple-choice questions and can be configured with a closing deadline.

  • Question: Maximum 500 characters

  • Answer option: Maximum 200 characters

  • Number of answer options: Minimum 2, maximum 10


Supported formats for comments


Comments support text and images.

Text

  • Maximum length: 20,000 characters

Images

Supported formats: JPG, JPEG, and PNG

  • Maximum file size: 1 GB per image

  • Maximum 10 images per comment

Comments do not support:

  • Videos

  • Polls

  • Files

  • Categories

In case of any questions or concerns, feel free to reach out to our Support Team via the Support Hub

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