# eloomi.io - Help Center

> Welcome to eloomi Knowledge Base for Infinite customers

## Getting Started

- [Getting Started as an Admin](https://help.eloomi.io/en/articles/9047242-getting-started-as-an-admin.md): Get off to a flying start with your new eloomi Infinite platform
- [Approaches to and topics for end-user training](https://help.eloomi.io/en/articles/9220898-approaches-to-and-topics-for-end-user-training.md): LMS/LXP end-user training guide. Best practice.
- [LMS/LXP Setup Guide](https://help.eloomi.io/en/articles/8947962-lms-lxp-setup-guide.md)
- [How to create Content](https://help.eloomi.io/en/articles/9189168-how-to-create-content.md): Create Content Like a Pro with eloomi
- [How to manage Learning Paths](https://help.eloomi.io/en/articles/9189193-how-to-manage-learning-paths.md): Master Learning Paths with eloomi
- [How to facilitate Instructor Led Training](https://help.eloomi.io/en/articles/9189195-how-to-facilitate-instructor-led-training.md): Easily Manage Instructor-Led Training with eloomi
- [How to navigate the Content Store](https://help.eloomi.io/en/articles/9189189-how-to-navigate-the-content-store.md): Navigate the Content Store with Confidence in eloomi
- [How to deliver and automate Content distribution](https://help.eloomi.io/en/articles/9189197-how-to-deliver-and-automate-content-distribution.md): Effortlessly Manage Content Delivery with eloomi
- [How to unlock Skills Insights and Content Gaps](https://help.eloomi.io/en/articles/9189198-how-to-unlock-skills-insights-and-content-gaps.md): Unlock Employee Potential with eloomi's Skills Feature
- [How to track learner progress with Reports](https://help.eloomi.io/en/articles/9189199-how-to-track-learner-progress-with-reports.md): Maximize Insights with eloomi's Reporting Features
- [How to create HR Workflows \(Journeys\)](https://help.eloomi.io/en/articles/9424224-how-to-create-hr-workflows-journeys.md): Create impactful HR workflows with Journeys
- [How to create and manage Conversations](https://help.eloomi.io/en/articles/9424229-how-to-create-and-manage-conversations.md): Guided conversations for productive and impactful outputs
- [How to Create and Manage Goals & Objectives](https://help.eloomi.io/en/articles/9424226-how-to-create-and-manage-goals-objectives.md): Align cascading Goals and Objectives

## Learning & Training

- [How to manage Collections and Learning Roles](https://help.eloomi.io/en/articles/13833389-how-to-manage-collections-and-learning-roles.md): This article details how the Advanced Roles & Permissions features "Collections" and "Learning Roles" function.
- [How to Create, Edit, and Assign Courses](https://help.eloomi.io/en/articles/5574446-how-to-create-edit-and-assign-courses.md): Learn how to build, upload, edit, assign courses and see insights 📚
- [Supported SCORM/AICC versions for eloomi Infinite](https://help.eloomi.io/en/articles/8239213-supported-scorm-aicc-versions-for-eloomi-infinite.md)
- [How to Add Cover Images to Content](https://help.eloomi.io/en/articles/6423527-how-to-add-cover-images-to-content.md): This article outlines the aspect ratios for Cover Images on eloomi Infinite.
- [How to Use Quizzes](https://help.eloomi.io/en/articles/6930827-how-to-use-quizzes.md): This article covers the new Quiz features on Infinite and how they all work. It also covers some reporting features specific to Quizzes.
- [How to Upload Files to Quizzes](https://help.eloomi.io/en/articles/7061715-how-to-upload-files-to-quizzes.md): In this article, you will learn about the Upload file feature for Quizzes on eloomi Infinite.
- [How to use the AI Course Creator](https://help.eloomi.io/en/articles/14887585-how-to-use-the-ai-course-creator.md): Streamline the Course authoring experience with AI
- [Events Overview](https://help.eloomi.io/en/articles/7033940-events-overview.md): This article is a general overview of Events on eloomi Infinite.
- [How to Set Up an Event as a Webinar](https://help.eloomi.io/en/articles/6987948-how-to-set-up-an-event-as-a-webinar.md): This article reviews the webinar functionality in Events on eloomi Infinite.
- [How to duplicate Events & Webinars](https://help.eloomi.io/en/articles/8944814-how-to-duplicate-events-webinars.md): This article describes the ability to duplicate events.
- [Instructor-Led Training](https://help.eloomi.io/en/articles/6998863-instructor-led-training.md): This article reviews Instructors, what they are, and how they work in the Events feature on eloomi Infinite.
- [Upload and Download material from Events and Webinars](https://help.eloomi.io/en/articles/9431945-upload-and-download-material-from-events-and-webinars.md): This article describes how to upload and download materials from events and webinars.
- [Using Open/Closed for Sign-Up on Events](https://help.eloomi.io/en/articles/6998802-using-open-closed-for-sign-up-on-events.md): This article covers the Open/Closed for Sign-Up option on Events on eloomi Infinite.
- [How to add Approvals for Events & Webinars](https://help.eloomi.io/en/articles/8341496-how-to-add-approvals-for-events-webinars.md): This article details Approvals for Events & Webinars in eloomi Infinite.
- [Using Max/Min Number of Participants & Waiting Lists on Events](https://help.eloomi.io/en/articles/6996447-using-max-min-number-of-participants-waiting-lists-on-events.md): This article reviews both functionalities in the Events feature on eloomi Infinite.
- [How to Use Reminders with Courses](https://help.eloomi.io/en/articles/8481546-how-to-use-reminders-with-courses.md): Just a brief overview on how to use reminders on courses.
- [How to Use Self-Enrollment](https://help.eloomi.io/en/articles/7025255-how-to-use-self-enrollment.md): This article reviews the new self-enrollment feature on eloomi Infinite and how it works!
- [Trigger Learner Notifications](https://help.eloomi.io/en/articles/8421318-trigger-learner-notifications.md): This article briefly covers the learner notifications and how to trigger them for your people.
- [How to Create a Learning Plan on eloomi Infinite](https://help.eloomi.io/en/articles/7984174-how-to-create-a-learning-plan-on-eloomi-infinite.md): This article describes the simple process of creating a Learning Plan on eloomi Infinite.
- [How to Use Deadlines with Learning Plans](https://help.eloomi.io/en/articles/7196725-how-to-use-deadlines-with-learning-plans.md): This article reviews deadlines and reminders and how to use them.
- [How to auto-assign Learning Plan- based on previous learning](https://help.eloomi.io/en/articles/8718469-how-to-auto-assign-learning-plan-based-on-previous-learning.md): This article details the new auto-assignment capabilities on Learning Plans in Infinite.
- [How to Automate Learning Assignments - based on Rules and Groups](https://help.eloomi.io/en/articles/5587923-how-to-automate-learning-assignments-based-on-rules-and-groups.md): With eloomi Infinite, content can be easily assigned to multiple people with our Rule-based assignments feature 🗒
- [How to review previously Completed Courses](https://help.eloomi.io/en/articles/15016251-how-to-review-previously-completed-courses.md): Allow Learners to review completed Courses without impacting their progress.
- [How to Efficiently Manage Content](https://help.eloomi.io/en/articles/10742507-how-to-efficiently-manage-content.md): This article describes how to filter and manage your content.
- [How to Use Categories & Topics](https://help.eloomi.io/en/articles/5579960-how-to-use-categories-topics.md): Learn how to use categories & topics to structure learning and assign content easily.
- [How to Use Certificates & Renewals](https://help.eloomi.io/en/articles/7437537-how-to-use-certificates-renewals.md): This article reviews Certificates & Renewals on eloomi Infinite.
- [How to use Certificate Templates](https://help.eloomi.io/en/articles/8764776-how-to-use-certificate-templates.md): This article is about creating and activating certificate templates
- [How to upload External Certificates](https://help.eloomi.io/en/articles/8896164-how-to-upload-external-certificates.md): This article describes how to upload Certificates to your platform.
- [How to use the CPD features](https://help.eloomi.io/en/articles/11793971-how-to-use-the-cpd-features.md): This article describes CPD with Learning Rules, how it works, how to use it, and how it benefits your organization.
- [Multilingual Course & Learning Plan Support](https://help.eloomi.io/en/articles/12735959-multilingual-course-learning-plan-support.md): This article covers Multilingual Course & Learning Plan Support, what it means, and how to use it.
- [How to Reset SCORM/AICC Progress](https://help.eloomi.io/en/articles/6882091-how-to-reset-scorm-aicc-progress.md): This article reviews the ability to reset SCORM progress for SCORM courses in the eloomi Infinite course builder.
- [How to Change Completion Status and Reassign Content with new Deadline](https://help.eloomi.io/en/articles/6878058-how-to-change-completion-status-and-reassign-content-with-new-deadline.md): This article covers the Change status feature as well as the Reassign Course feature and how they work on eloomi Infinite.
- [How to import Learning Data for Courses](https://help.eloomi.io/en/articles/6952089-how-to-import-learning-data-for-courses.md): This article reviews the process of how to import, create, and update learning and learning records on eloomi Infinite.
- [How to Import Learning Data for Learning Plans](https://help.eloomi.io/en/articles/11591765-how-to-import-learning-data-for-learning-plans.md): This article explores the importing capabilities of Learning Plans. How to create, update, and assign with an import.
- [How to import Learning Data for Events](https://help.eloomi.io/en/articles/11591314-how-to-import-learning-data-for-events.md): This article reviews the process of how to import, create, and update events and event records on eloomi Infinite.
- [What are Checklists?](https://help.eloomi.io/en/articles/9813391-what-are-checklists.md): This article provides an overview of the Checklist functionality.
- [How to Create a Checklist Template](https://help.eloomi.io/en/articles/9796463-how-to-create-a-checklist-template.md): This article reviews how to manage Checklist Templates in eloomi Infinite.
- [How to create Checklists](https://help.eloomi.io/en/articles/9796683-how-to-create-checklists.md): This article describes how to create Checklists from a Checklist template
- [How do I access my Checklists as a user?](https://help.eloomi.io/en/articles/9801115-how-do-i-access-my-checklists-as-a-user.md): This article describes how to access Checklists as a user.
- [How do I access Checklists as a Manager?](https://help.eloomi.io/en/articles/9806857-how-do-i-access-checklists-as-a-manager.md): This article reviews how to access and use Checklists as a Manager on eloomi's Infinite platform.
- [How to add comments and upload files to tasks](https://help.eloomi.io/en/articles/10104851-how-to-add-comments-and-upload-files-to-tasks.md): This article reviews how to add comments and file uploads for tasks within a checklist on eloomi's Infinite platform.
- [How to Create a Survey](https://help.eloomi.io/en/articles/8545363-how-to-create-a-survey.md): This article briefly covers surveys and how to create them.
- [How to Assign a Survey](https://help.eloomi.io/en/articles/8688317-how-to-assign-a-survey.md): This article briefly describes how to assign a Survey.
- [Survey Reporting](https://help.eloomi.io/en/articles/8688383-survey-reporting.md): This article describes Survey Reporting.

## Content

- [How to Use the Content Store](https://help.eloomi.io/en/articles/7198551-how-to-use-the-content-store.md): This article briefly covers the Content Store and how to use it on eloomi Infinite.
- [How to Access the Content Store](https://help.eloomi.io/en/articles/6235853-how-to-access-the-content-store.md)

## Skills Development

- [Descriptions of Skills](https://help.eloomi.io/en/articles/7058673-descriptions-of-skills.md): This article reviews the descriptions of skills on eloomi Infinite.
- [Skills Overview](https://help.eloomi.io/en/articles/6265925-skills-overview.md): This article introduces you to Skills and how to take full advantage of this feature in eloomi Infinite.

## Employee Communication 

- [Employee Communication - Overview](https://help.eloomi.io/en/articles/9183182-employee-communication-overview.md)
- [What are Communities and how do they work?](https://help.eloomi.io/en/articles/9183416-what-are-communities-and-how-do-they-work.md)
- [What is Messaging and how does it work?](https://help.eloomi.io/en/articles/10099811-what-is-messaging-and-how-does-it-work.md): This article describes the Messaging feature on eloomi Infinite.
- [What is Collaborative Learning?](https://help.eloomi.io/en/articles/10110602-what-is-collaborative-learning.md)
- [How to enable Employee Communication on your platform](https://help.eloomi.io/en/articles/9183428-how-to-enable-employee-communication-on-your-platform.md): This article describes how to enable Employee Communication on your eloomi Infinite platform.
- [How to create and manage Communities](https://help.eloomi.io/en/articles/10099103-how-to-create-and-manage-communities.md)
- [How to moderate Communities](https://help.eloomi.io/en/articles/10102557-how-to-moderate-communities.md)
- [How to create a post in the Mobile app](https://help.eloomi.io/en/articles/9178420-how-to-create-a-post-in-the-mobile-app.md): This article describes how to create a Post in Communities.
- [How to promote learning in a post in the Mobile app](https://help.eloomi.io/en/articles/9178932-how-to-promote-learning-in-a-post-in-the-mobile-app.md): This article describes how to promote your learning in a post.
- [How to create a Poll and view results in the Mobile app](https://help.eloomi.io/en/articles/9182952-how-to-create-a-poll-and-view-results-in-the-mobile-app.md): This article describes how to create a poll and review its results.
- [How to add an image, video or file to a post in the Mobile app](https://help.eloomi.io/en/articles/9207216-how-to-add-an-image-video-or-file-to-a-post-in-the-mobile-app.md): This article describes how to add visuals to a Post in Communities.
- [How to use Categories in a post in the Mobile app](https://help.eloomi.io/en/articles/9184458-how-to-use-categories-in-a-post-in-the-mobile-app.md)
- [How to share, react, comment or reply to posts and polls in the Mobile app](https://help.eloomi.io/en/articles/9184470-how-to-share-react-comment-or-reply-to-posts-and-polls-in-the-mobile-app.md)
- [How to edit or delete a post in the Mobile app](https://help.eloomi.io/en/articles/9178852-how-to-edit-or-delete-a-post-in-the-mobile-app.md): This article describes how to edit or delete a post.
- [How to create a Group Chat in Messaging](https://help.eloomi.io/en/articles/10099996-how-to-create-a-group-chat-in-messaging.md): This article describes how to create a Group Chat using eloomi's Messaging tool.
- [How to navigate Messages and Communities as a user](https://help.eloomi.io/en/articles/10100025-how-to-navigate-messages-and-communities-as-a-user.md): This article describes how to navigate the Messaging feature, and explains what everything does.
- [How notifications work in Employee Communication](https://help.eloomi.io/en/articles/9188813-how-notifications-work-in-employee-communication.md)
- [Supported file formats and limitations](https://help.eloomi.io/en/articles/9178332-supported-file-formats-and-limitations.md): This article provides an overview of the supported content types and current limitations when creating posts and comments in Communities.

## Conversations

- [How to use Conversations - Introduction](https://help.eloomi.io/en/articles/8063286-how-to-use-conversations-introduction.md): This article introduces you to Conversations and how to gain full advantage of this functionality in eloomi Infinite.
- [How to add Action Items](https://help.eloomi.io/en/articles/8322992-how-to-add-action-items.md): This article takes a deep dive intro describing how People and Managers can interact with Action Items in their 1 to 1 Conversations
- [How to Schedule a Conversation](https://help.eloomi.io/en/articles/8321800-how-to-schedule-a-conversation.md): This article describes everything you need to know about scheduling a Conversation in eloomi
- [How to add Talking Point Suggestions to the Agenda](https://help.eloomi.io/en/articles/8324536-how-to-add-talking-point-suggestions-to-the-agenda.md): This article describes how Talking Points Suggestions work in context of Conversations

## Goals & Objectives

- [Goals & Objectives Overview](https://help.eloomi.io/en/articles/8307448-goals-objectives-overview.md): This article covers the Goals & Objectives feature in eloomi Infinite
- [What are OKR's?](https://help.eloomi.io/en/articles/8313992-what-are-okr-s.md)
- [How to get started with OKR](https://help.eloomi.io/en/articles/8316791-how-to-get-started-with-okr.md)
- [How to Create an Objective and Set Key Results](https://help.eloomi.io/en/articles/8318259-how-to-create-an-objective-and-set-key-results.md): This article outlines the process behind creating Objectives and how to set Key Results
- [How to align Objectives](https://help.eloomi.io/en/articles/8349445-how-to-align-objectives.md): This article details the Objective Alignment feature, and how it works.
- [How to update and track Objectives and Key Results](https://help.eloomi.io/en/articles/8321059-how-to-update-and-track-objectives-and-key-results.md): This article is about updating and tracking OKR's in eloomi
- [Goal Cycles Overview](https://help.eloomi.io/en/articles/10578407-goal-cycles-overview.md): This article describes Goal Cycles and how they work.
- [How to enable Goals & Objectives](https://help.eloomi.io/en/articles/8318328-how-to-enable-goals-objectives.md)
- [Goals Permissions Overview](https://help.eloomi.io/en/articles/9113274-goals-permissions-overview.md): This article describes who can see and edit Goals and Objectives.
- [Who Can Create Company and Group Goals](https://help.eloomi.io/en/articles/9113492-who-can-create-company-and-group-goals.md): This article describes who can create company and group goals.
- [Who can View Goals?](https://help.eloomi.io/en/articles/9113642-who-can-view-goals.md): This article briefly describes who can view Goals.
- [Who can Update a Goal?](https://help.eloomi.io/en/articles/9113583-who-can-update-a-goal.md): This article briefly describes who can Update Goals.
- [Who can Edit and Delete Goals?](https://help.eloomi.io/en/articles/9113694-who-can-edit-and-delete-goals.md): This article briefly describes who can edit and delete Goals.

## Journeys 

- [How to Create Journeys](https://help.eloomi.io/en/articles/8333170-how-to-create-journeys.md): This article will show how you use the Journey Builder to create a Journey and how to add steps and templates to the flow.
- [Journey Reporting](https://help.eloomi.io/en/articles/8608455-journey-reporting.md): This article covers Reporting on Journeys.
- [Journeys from the Manager and Employee Perspective](https://help.eloomi.io/en/articles/8608291-journeys-from-the-manager-and-employee-perspective.md): This article covers the Journeys feature on both the manager and employee end.
- [Journey Template Builder](https://help.eloomi.io/en/articles/9572964-journey-template-builder.md): This article describes the Template Builder and how to use it.
- [Grids for Journeys](https://help.eloomi.io/en/articles/10806112-grids-for-journeys.md)
- [Relationships overview](https://help.eloomi.io/en/articles/9423741-relationships-overview.md)
- [How to manage Relationships as an admin](https://help.eloomi.io/en/articles/9449313-how-to-manage-relationships-as-an-admin.md): This article describes the Relationship functionality from an Admin perspective

## 360 Feedback 

- [What is 360 Feedback?](https://help.eloomi.io/en/articles/9909767-what-is-360-feedback.md): This articles provides a brief overview of the 360 Feedback feature in eloomi.
- [How to create a 360 Feedback Template](https://help.eloomi.io/en/articles/9898595-how-to-create-a-360-feedback-template.md): This article describes how to create a 360 Feedback Template on eloomi's Infinite solution.
- [How to give Feedback with 360](https://help.eloomi.io/en/articles/9912600-how-to-give-feedback-with-360.md): This article describes the user flow of providing feedback with the new 360 feature.
- [How to request and manage Feedback as an employee](https://help.eloomi.io/en/articles/9912714-how-to-request-and-manage-feedback-as-an-employee.md): This article describes the process behind requesting and managing feedback as an Employee.
- [How to track 360 Feedback](https://help.eloomi.io/en/articles/9917659-how-to-track-360-feedback.md): This article describes how to track 360 feedback.
- [How to Integrate 360 Feedback into a Journey](https://help.eloomi.io/en/articles/9912550-how-to-integrate-360-feedback-into-a-journey.md): This article explains how to Integrate a 360 Feedback template into a Journey.

## Views & Reporting

- [The My Development Page](https://help.eloomi.io/en/articles/8213068-the-my-development-page.md): This article details the My Development page on eloomi Infinite.
- [The Teams & People Dashboard](https://help.eloomi.io/en/articles/7061504-the-teams-people-dashboard.md): This article reviews the Manager role and the Teams & People page.
- [How to Use Reports to Get Insights](https://help.eloomi.io/en/articles/5580332-how-to-use-reports-to-get-insights.md): Learn how to receive great insights by using Reports 📈
- [Course Reporting](https://help.eloomi.io/en/articles/8694473-course-reporting.md): This article covers the reporting aspects for Courses.
- [Learning Plan Reporting](https://help.eloomi.io/en/articles/7194523-learning-plan-reporting.md): Learning Plan Reporting is a way to track the progress of your Users who have been assigned Learning Plans.
- [Events Reporting](https://help.eloomi.io/en/articles/6999035-events-reporting.md): This article reviews reporting in the Events feature on eloomi Infinite.
- [People Reporting](https://help.eloomi.io/en/articles/8694692-people-reporting.md): This article details People reporting.
- [Group Reporting](https://help.eloomi.io/en/articles/8780253-group-reporting.md): This article dives into Group Reporting and what the data entails.
- [How to Download Excel Reports for Groups](https://help.eloomi.io/en/articles/7059530-how-to-download-excel-reports-for-groups.md): This article describes how to download excel reports for Groups.
- [Include inactive users in statistics](https://help.eloomi.io/en/articles/10203430-include-inactive-users-in-statistics.md): Where will inactive users be shown in reporting if "Include inactive users in statistics" is enabled?
- [Scheduled Reports](https://help.eloomi.io/en/articles/11785514-scheduled-reports.md): This article describes the feature Scheduled Reports and how to use it.

## Administration & Control

- [How to Create and Manage People](https://help.eloomi.io/en/articles/5571324-how-to-create-and-manage-people.md): In this article, you learn how to Create, Import, Invite, Edit, Deactivate, Delete, and Group People.
- [How to Use Groups on eloomi Infinite](https://help.eloomi.io/en/articles/7169454-how-to-use-groups-on-eloomi-infinite.md): This article covers the Groups feature on eloomi Infinite and how to use it.
- [How to Use Custom User Fields](https://help.eloomi.io/en/articles/7246245-how-to-use-custom-user-fields.md): This article reviews custom user fields on eloomi Infinite and how they work.
- [How to Create People without Email Addresses](https://help.eloomi.io/en/articles/7837659-how-to-create-people-without-email-addresses.md): This article briefly covers the process behind creating a user without an email address.
- [How to Log In As Another User](https://help.eloomi.io/en/articles/6979032-how-to-log-in-as-another-user.md): This article describes how admins can log in as another user on eloomi Infinite.
- [How to Use Custom User Roles and Permissions](https://help.eloomi.io/en/articles/8047240-how-to-use-custom-user-roles-and-permissions.md): This article details the new user roles and permissions on eloomi Infinite.
- [How to Bulk Import People via Excel](https://help.eloomi.io/en/articles/8413167-how-to-bulk-import-people-via-excel.md): This article shows you how to import a new user or multiple people through the user import using Excel.
- [How to create and manage Invitations](https://help.eloomi.io/en/articles/10083923-how-to-create-and-manage-invitations.md): Invitations allow sign-up with ease using self-signup invitation links.
- [How to use Invitations and Self-Signup as a User](https://help.eloomi.io/en/articles/10084008-how-to-use-invitations-and-self-signup-as-a-user.md): This article describes the non-admin side of the Invitation feature.
- [How to Use White Labeling](https://help.eloomi.io/en/articles/7826218-how-to-use-white-labeling.md): In this article, you will learn how white label your eloomi Infinite platform to reflect your organization's brand and name.
- [How to use sub branding](https://help.eloomi.io/en/articles/8644292-how-to-use-sub-branding.md): This article describes how you can customize your platform for segments of your organisations.
- [Custom SMTP on eloomi Infinite](https://help.eloomi.io/en/articles/8206423-custom-smtp-on-eloomi-infinite.md): This article reviews the process behind setting up a custom email address.
- [How to setup a Custom URL](https://help.eloomi.io/en/articles/8347808-how-to-setup-a-custom-url.md): This article describes our feature to setup a custom URL on your eloomi Infinite environment
- [How to Customize the Learner Dashboard](https://help.eloomi.io/en/articles/8866900-how-to-customize-the-learner-dashboard.md): This article describes how to customize your learner dashboard on eloomi Infinite!
- [Platform Branding on eloomi Infinite](https://help.eloomi.io/en/articles/5577506-platform-branding-on-eloomi-infinite.md): This article describes how to customize the branding 🎨 on your platform, and highlights recommended image sizes.
- [Email Notifications Overview](https://help.eloomi.io/en/articles/5969669-email-notifications-overview.md): Learn which emails you and your learners receive from eloomi and how you can set your own email preferences 📩
- [How to Manage Admin Email Settings](https://help.eloomi.io/en/articles/6791543-how-to-manage-admin-email-settings.md)
- [How to set Timezones](https://help.eloomi.io/en/articles/10068214-how-to-set-timezones.md): This article describes the user-flow on how to set your own Timezone in Profile Settings.
- [Hierarchy \(subgroups\) - Overview](https://help.eloomi.io/en/articles/9112825-hierarchy-subgroups-overview.md): This article is a brief overview of the Hierarchy feature.
- [How to manage Hierarchies / Organizational Tree](https://help.eloomi.io/en/articles/9112935-how-to-manage-hierarchies-organizational-tree.md): This article will cover how to manually create and manage hierarchies within Group administration.
- [How to create and edit a group in Hierarchies](https://help.eloomi.io/en/articles/9122585-how-to-create-and-edit-a-group-in-hierarchies.md): This article will cover how to manually create and manage hierarchies within Group administration.
- [How to create Levels](https://help.eloomi.io/en/articles/9123718-how-to-create-levels.md)
- [Hierarchy Reporting and Manager Experience](https://help.eloomi.io/en/articles/10807052-hierarchy-reporting-and-manager-experience.md)

## Integrations & SSO

- [How to use Native Integrations in eloomi](https://help.eloomi.io/en/articles/8374800-how-to-use-native-integrations-in-eloomi.md)
- [eloomi Infinite API](https://help.eloomi.io/en/articles/7019433-eloomi-infinite-api.md): This article briefly covers the API documentation and where to find it.
- [Integrating OpenSesame Onto Your Infinite Platform](https://help.eloomi.io/en/articles/8002004-integrating-opensesame-onto-your-infinite-platform.md): This article reviews the process of adding OpenSesame onto your existing Infinite platform.
- [Integrations - IRIS Cascade & Staffology](https://help.eloomi.io/en/articles/8343889-integrations-iris-cascade-staffology.md): This article describes eloomi integration with IRIS Cascade & Staffology HRIS
- [Udemy Integration](https://help.eloomi.io/en/articles/15031048-udemy-integration.md)
- [How to enable LinkedIn Learning](https://help.eloomi.io/en/articles/9259984-how-to-enable-linkedin-learning.md): This article covers how to enable LinkedIn Learning to eloomi Infinite.
- [How to manage content from LinkedIn Learning](https://help.eloomi.io/en/articles/9276805-how-to-manage-content-from-linkedin-learning.md)
- [How LinkedIn Learning works for learners](https://help.eloomi.io/en/articles/9277535-how-linkedin-learning-works-for-learners.md)
- [Setting Up SSO on eloomi Infinite](https://help.eloomi.io/en/articles/6761773-setting-up-sso-on-eloomi-infinite.md): In this guide, you will learn how to set up SSO on eloomi infinite in just a few simple steps.
- [Setting Up SSO with Entra AD on eloomi Infinite \(former AzureAD\)](https://help.eloomi.io/en/articles/6777860-setting-up-sso-with-entra-ad-on-eloomi-infinite-former-azuread.md): In this guide, you will learn how to set up the SSO using Entra AD on eloomi infinite.
- [Setting Up SSO with SAML2 on eloomi Infinite](https://help.eloomi.io/en/articles/6785483-setting-up-sso-with-saml2-on-eloomi-infinite.md)
- [Setting up SSO with OKTA in eloomi Infinite](https://help.eloomi.io/en/articles/8202189-setting-up-sso-with-okta-in-eloomi-infinite.md): Guide for setting up SSO with OKTA in eloomi Infinite.

## Apps

- [Downloading the eloomi Infinite App](https://help.eloomi.io/en/articles/7169399-downloading-the-eloomi-infinite-app.md): This article briefly covers the eloomi Infinite App, who can use it, and how to set it up on mobile devices.
- [How to navigate the eloomi Mobile App](https://help.eloomi.io/en/articles/9390109-how-to-navigate-the-eloomi-mobile-app.md): This article covers the different features within the eloomi mobile app and how to use them.
- [How to navigate the eloomi app as a Manager](https://help.eloomi.io/en/articles/9400464-how-to-navigate-the-eloomi-app-as-a-manager.md): This article describes the different areas that users with the Manager role have access to.
- [What is the eloomi MS Teams app?](https://help.eloomi.io/en/articles/9014889-what-is-the-eloomi-ms-teams-app.md)
- [How links, navigation and notifications work in the MS Teams app](https://help.eloomi.io/en/articles/9030404-how-links-navigation-and-notifications-work-in-the-ms-teams-app.md)
- [How to setup the eloomi Microsoft Teams app](https://help.eloomi.io/en/articles/8796770-how-to-setup-the-eloomi-microsoft-teams-app.md): This article explains the ability to integrate eloomi into Microsoft Teams
- [How to activate eloomi in MS Teams](https://help.eloomi.io/en/articles/9014275-how-to-activate-eloomi-in-ms-teams.md)
- [How to access eloomi from the MS Teams mobile app](https://help.eloomi.io/en/articles/9060378-how-to-access-eloomi-from-the-ms-teams-mobile-app.md)

## Frequently Asked Questions

- [Upgrading to eloomi Infinite - Everything You Need to Know](https://help.eloomi.io/en/articles/6803620-upgrading-to-eloomi-infinite-everything-you-need-to-know.md): eloomi Infinite upgrade. Migration guide. How to guide.
- [Data mapping from eloomi People to eloomi Infinite](https://help.eloomi.io/en/articles/8301110-data-mapping-from-eloomi-people-to-eloomi-infinite.md)
- [Supported Languages on eloomi Infinite](https://help.eloomi.io/en/articles/8337880-supported-languages-on-eloomi-infinite.md): This article briefly goes over the languages supported on eloomi Infinite.
- [Help Support by capturing a HAR file](https://help.eloomi.io/en/articles/6600259-help-support-by-capturing-a-har-file.md): This article will define effortless steps to capture a HAR file from different browsers which can be shared with eloomi Support team
- [A more user-friendly and efficient eloomi](https://help.eloomi.io/en/articles/9743740-a-more-user-friendly-and-efficient-eloomi.md)
- [Feature updates: November 6th 2024](https://help.eloomi.io/en/articles/10090141-feature-updates-november-6th-2024.md)
- [Feature updates: November 12th 2024](https://help.eloomi.io/en/articles/10118165-feature-updates-november-12th-2024.md)
- [How to create a Helpdesk Account for eloomi Support](https://help.eloomi.io/en/articles/10088957-how-to-create-a-helpdesk-account-for-eloomi-support.md): This article shows how to create a helpdesk account to track and monitor your tickets.
- [Feature updates: December 20th 2024 🚀](https://help.eloomi.io/en/articles/10273296-feature-updates-december-20th-2024.md)

## Products & Services Overview

- [Play plan](https://help.eloomi.io/en/articles/9013593-play-plan.md): Find out what's included in the Play plan
- [Plus plan](https://help.eloomi.io/en/articles/8943386-plus-plan.md): Find out what's included in the Plus plan
- [Talent plan](https://help.eloomi.io/en/articles/9013638-talent-plan.md)
- [Trust Assurance & Legal Documents](https://help.eloomi.io/en/articles/9000065-trust-assurance-legal-documents.md): Find out all about our security and compliance standards